) 22 17 5 9 10 15 1 5  Kitchen staff 3 2 1 2 1 1.5 –   Highest level of education  Compulsory or no school 30 23 18 32 17 25 4 21  Vocational education and training 46 36 8 14 24 36 3 16  High school and beyond 28 22 15 27 18 27 8 42  Missing values 25 19 15 27 8 12 4 21 Characteristics of the workplace violence victims Since it was deemed important to examine differences between men and women, tables were broken down by gender. In brief,

we found that the total population of workplace violence victims was composed of 185 patients who reported 196 violent events. Seventy percent of the victims were male. The youngest age-group (under 35) was the most represented category, both for men (42 %) and women (48 %). Ninety-two percent AICAR datasheet this website of respondents worked in the service industry and in contact with the public. Among the types of occupations held by the victims, 36 % of men worked in “high risk and awareness of violence jobs” (private security agents, police

officers, prison guards and ticket controllers in public transportation), while only 7 % of the women were found in that category. Seventy percent of women vs. 40 % of men were employed in “moderate risk and awareness of violence jobs.” Characteristics of the workplace violence events Concerning characteristics of the violent events (N = 196), 73 % of situations concerned external violence and 27 % internal violence. The latter were perpetrated in 70 % of cases by a colleague, 24 % of the time by a subordinate and more rarely (6 %) by a superior. The perpetrator Megestrol Acetate acted alone in 83 % of

situations, and 91 % of the time was male. Thirty-two percent of the violent events happened see more during night work (11 pm–6 am). In all cases, victims were assaulted physically. Consequences of the workplace violence events Our third research question aimed at investigating the clinically assessed consequences of the workplace violence events on the health and work of the victims, and at identifying factors that affected the severity of consequences. To this end, a follow-up study was carried out. Table 1 allows comparison of the source population with the population of patients who participated in the follow-up telephone survey (N = 86). The two most noteworthy differences between the baseline and source population were, first, a higher male/female sex ratio (3.5) and, second, a larger representation of Swiss citizens (55 %) than foreign nationals (45 %). As far as the other variables examined were concerned, the two populations were quite similar. Telephone interviews were carried out between 7 and 55 months after the violent event, with an average of 30 months. The severity of consequences of the workplace violence event was scored. The maximum severity score value recorded was 7/9. Fourteen percent scored ≥4, which corresponds to particularly severe consequences. Forty-two percent were in the medium range of the score (1–3). For 44 % of interviewees, scores were zero in the absence of consequences.